Blog archive - page 33
Showing 321–330 of 1068 posts
Four Ways To Boost Customer Experience (And Thus Hold Onto Your Clients)
Customer Experience starts from “being a customer-centric firm from the ground up” writes Ryanne Van Der Eijk’s in her article, “Four Ways to Boost Customer Experience (and Thus Hold onto Your Clients).” She states that it must start with a company culture that is focused on customer satisfaction. It requires employee training and buy-in, not just once but rather saturated in company trainings, workflow, processes and even the hiring process. There should be no doubt to your employees that your company is centered around the customer and their experience. Read Van Der Eijk’s article for tips on boosting customer experience with your business.
Allstate transforms the customer experience with Azure AI
Custom speech from #AzureAI allows @Allstate to create unique models that specialize calls for their insurance-specific vocabulary, so that when a customer makes an inquiry, the filing process goes by quicker and with less friction. See more in this video.
10 innovation areas that are reshaping app development
Be a part of the global movement. From start-ups to established enterprises, organizations around the world are leveraging Microsoft Power Apps to reshape app development. Discover 10 innovation areas where Power Apps is changing business. Read on:
IoT in healthcare: Addressing security and privacy issues
From mobile apps that keep track of daily medication to smart operating room systems, the Internet of Things (IoT) is delivering greater convenience and functionality to healthcare practitioners and patients alike. However, the proliferation of IoT devices also brings new risks, vulnerabilities, and security challenges. Computing devices that contain a treasure trove of patient data […]
3 Simple ways to keep your business safe from hackers
Like most business owners, you may be too busy managing your organization to be concerned about optimized security measures and other technical matters. However, failing to protect your business puts it at risk of data theft and other cyberattacks. Let’s take a look at some ways you can keep your organization safe. Cover your webcam […]
Introduction to Power Apps – Learn
Your business is unique, and so are your challenges. Discover the right app for you with Microsoft Power Apps. Power Apps connects to common data sources so you can integrate easily. Read about the process, watch a video, and learn from a customer success story in this insightful manual:
3 Ways to Embrace Proactive Data Ethics
Ethical data dilemmas are nothing new when it comes to scouring headlines, but it’s the organizations that think about data and governance proactively that define success. This powerful thought leadership piece from Gartner defines how to effectively broach the conversation around data ethics within your organization – and avoid potential reputation risks by proxy.
Kelly Roofing uses PowerApps to capture photos at work sites
Microsoft Power Apps fixed a business traffic jam for Kelly Roofing. This company was overloaded with paperwork and broken communication lines due to their vast client territory. But with Power Apps, they created a custom app that integrated photos, reports, scheduling, and client info for hundreds of employees to access. Read their success story here:
PowerPoint Presenter Coach: Expanded availability & feedback
In 2019, Microsoft introduced the Presenter Coach feature in PowerPoint to help users give better presentations, be these in person or virtually. Using artificial intelligence, this feature gives you pointers on how to improve your pitch, pacing, word choice, and much more. It was initially available only in PowerPoint for the web, but this year, […]
What is Power BI?
With an overload of data, it’s sometimes hard to understand what to do with it all. #PowerBI from #Microsoft turns all that data into live interactive visuals to help you control how all your data is accessed and used. Find out more in this video.